All US orders will be charged a single, flat rate shipping fee of $5.00. No matter how BIG your package is...you pay one flat rate for shipping within the US. Most packages will be shipped through the USPS with delivery confirmation. |
Orders generally ship within 24 hours. Items that are custom made, such as Colored Fireline may take longer. Please remember that Sparkle Spot business days are Tuesday through Saturday. |
Sparkle Spot is not responsible for shipping delays due to severe weather and other causes beyond our control. |
International -- Canada |
Due to significant shipping charges on orders outside the US, we are currently limiting the areas to which we ship. If you are in Canada and have a small order or prefer to have your order shipped First Class mail, you may contact us directly with the items you wish to purchase and we will be happy to provide the First Class mail shipping rate. International customers, including our Canadian customers, may be subject to import duties, fees and taxes, which are levied after a shipment reaches their country. If a shipment is rejected because of customs clearance charges or refusal to accept delivery, the customer will be responsible for any fees incurred, including international shipment and handling. |
International -- Other |
Due to significant shipping charges on orders outside the US, we are currently limiting the areas to which we ship. If you are an International customer and have a small order or prefer to have your order shipped First Class mail, you may contact us directly with the items you wish to purchase and we will be happy to provide the First Class mail shipping rate. International customers, including our Canadian customers, may be subject to import duties, fees and taxes, which are levied after a shipment reaches their country. If a shipment is rejected because of customs clearance charges or refusal to accept delivery, the customer will be responsible for any fees incurred, including international shipment and handling. |
Returns and Exchanges |
E-mail any questions before buying. We want you to be pleased with your purchase or contact us immediately. All returns must have prior approval. Any approved returns will be for the value of the returned items minus the paypal processing fee (which they don't return to us), any difference in the shipping fee, and a 20% restocking fee. All returns must include a copy of the original invoice. All returned merchandise must be sent in its original container/bag, and in a completely unaltered state. |